KARTAK Privacy Policy & Terms of Service

 

Privacy Policy & Terms of Service

Last Updated: 9/16/2025

Welcome to Kartak. We value your trust and are committed to protecting your privacy and providing clear terms for the use of our website, services, and communications. This page combines our Privacy Policy and Terms of Service, including important information about our SMS/Text Messaging program.

By visiting our website, providing your information, or opting in to receive text messages from us, you agree to the following Privacy Policy and Terms of Service.

1. Privacy Policy

Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Name, phone number, email address, and mailing address

  • Service preferences, project inquiries, or purchase history

  • Information related to your participation in our SMS/Text Messaging program

We may also collect limited technical information when you visit our website (such as browser type, device, and usage data) to improve your experience.

How We Use Your Information

We use the information we collect to:

  • Provide our products and services

  • Schedule, confirm, and update appointments or projects

  • Send transactional and marketing communications (including SMS if you opt in)

  • Improve our website and services

  • Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as payment processors, messaging platforms, and CRM systems). These providers are required to protect your information and use it only for the services they provide.

Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may:

  • Opt out of SMS communications at any time by replying STOP

  • Request access to or deletion of your information by contacting us

  • Adjust your marketing preferences by following unsubscribe links in emails

2. SMS/Text Messaging Terms

By providing your mobile number and opting in, you agree to receive SMS/text messages from Kartak related to:

  • Appointment reminders and scheduling updates

  • Project or order updates

  • Promotional offers and company news

Message Frequency: Message frequency varies.

Fees: Message and data rates may apply.

Help: Reply HELP for help.

Opt-out: Reply STOP to cancel.

Consent to receive marketing messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

3. Website Terms of Service

Acceptable Use

You agree to use our website and services only for lawful purposes. You may not:

  • Misuse or disrupt the site

  • Attempt unauthorized access to our systems

  • Copy or distribute our content without permission

Intellectual Property

All text, images, logos, and other content on our site are the property of Kartak or its licensors. You may not use them without prior written consent.

Disclaimers

Our website and services are provided “as is” without warranties of any kind. We make reasonable efforts to ensure accuracy but cannot guarantee all content is current or error-free.

Limitation of Liability

To the fullest extent permitted by law, Kartak is not liable for any damages arising from your use of our website, services, or communications.

Governing Law

These terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

4. Updates to This Policy

We may update this Privacy Policy & Terms of Service from time to time. Updates will be posted here with a revised “Last Updated” date.

5. Contact Us

If you have questions or need assistance, please contact us at:

Kartak Co.

425-438-8000

team@kartak.com